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Crowne Plaza is a well-known hotel brand within the InterContinental Hotels Group and operates several locations in Saudi Arabia under the Dur Hotels umbrella. These hotels are designed primarily for business travelers but also cater to leisure guests, offering a range of amenities to ensure a comfortable stay.
The transformation was driven by a comprehensive digital marketing strategy that boosted campaign performance, improved user experience, and enhanced lead management through targeted design, content, and CRM optimizations.
We transformed Crowne Plaza’s digital presence by building a unified and engaging experience across landing pages, email campaigns, and CRM processes.
Developed captivating landing pages and emailers that aligned with Crowne Plaza’s brand identity and mission.
Streamlined the user journey across touchpoints, reducing friction and encouraging conversions.
Refined CRM workflows to ensure effective lead nurturing and improved conversion rates.
Created visually appealing, audience-focused assets that encouraged user interaction and repeat visits.