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Crowne Plaza

Crowne Plaza icon

Crowne Plaza

UI/UX,Landing Pages,WordPress,Content Management,Emailer,CRM,KSA

Crowne Plaza is a well-known hotel brand within the InterContinental Hotels Group and operates several locations in Saudi Arabia under the Dur Hotels umbrella. These hotels are designed primarily for business travelers but also cater to leisure guests, offering a range of amenities to ensure a comfortable stay.

Project Screenshots

Crowne Plaza’s digital transformation was powered by a focused strategy that improved visual storytelling, brand alignment, and user engagement through cohesive landing pages, email campaigns, and CRM enhancements.

Project Screenshots

Showcasing UI in an Engaging Way

Crowne Plaza’s digital transformation was powered by a focused strategy that improved visual storytelling, brand alignment, and user engagement through cohesive landing pages, email campaigns, and CRM enhancements.

Results & Impact

How It Helped

The transformation was driven by a comprehensive digital marketing strategy that boosted campaign performance, improved user experience, and enhanced lead management through targeted design, content, and CRM optimizations.

Project

Overview

The Challenge

Despite being a trusted brand, Crowne Plaza faced challenges in digital marketing effectiveness, engagement, and lead management.

The Research

Diving into brand messaging, competitor strategies, and user behavior revealed key gaps in landing page design, email marketing, and CRM workflows.

The Solution

We implemented a full-scale digital marketing strategy combining landing page development, email campaign design, and CRM pipeline optimization to boost engagement and lead conversion.

The Challenge

What Problem Was Solved?

Crowne Plaza faced multiple challenges limiting its ability to fully engage potential guests and convert leads effectively.

Underwhelming Landing Pages

The landing pages did not effectively reflect the hotel’s atmosphere or mission, missing opportunities to captivate visitors.

Limited Email Marketing Presence

Newsletters and email campaigns were not consistently reaching or engaging the target audience.

Disconnected CRM Pipelines

CRM processes were not optimized, leading to missed opportunities in lead management and conversion.

Our Process

the Steps
We've Taken

• Comprehensive Brand Research

• Landing Page & Emailer Design

• Content Management Integration

• CRM Pipeline Optimization

The Solution

How We Transformed it

We transformed Crowne Plaza’s digital presence by building a unified and engaging experience across landing pages, email campaigns, and CRM processes.

Targeted Design and Messaging

Developed captivating landing pages and emailers that aligned with Crowne Plaza’s brand identity and mission.

Enhanced User Experience

Streamlined the user journey across touchpoints, reducing friction and encouraging conversions.

CRM Pipeline Optimization

Refined CRM workflows to ensure effective lead nurturing and improved conversion rates.

Boosted Engagement

Created visually appealing, audience-focused assets that encouraged user interaction and repeat visits.